UPDATE - Do Consumers Opinions Really Matter??

I received a letter, Saturday, in the mail from Food Lion. To sum the letter up, I was thanked for informing them of my bad expierence. My complaint has been forwarded to the appropriate individual within their supply chain. I was told to return my item along with the receipt to the store for a full refund.

This is not what I was looking for. I understand that I can return the item but when you are desperate for trash liners you use what you have. In my opinion, the least they could do was send a coupon for another box or $ off my next shopping trip.