This week I started reviewing every bill looking for a way to lower our monthly expenses. My biggest savings so far came from Directv. I have been a customer of theirs for almost 10 years. When we first moved into our home, cable was not available in this area so we had no choice to go with a satellite provider.
I called customer service and asked if there was any way I could receive a discount since I was a loyal customer. That didn't work. My customer service representative kept trying to offer me another package with a $2-$3 savings. That was not what I was looking for. After repeating several times that I was calling to see if their was a discount available for being a loyal customer, he began to get a little frustrated with me. At this point, I googled their competitor and started comparing what I could receive if I switched providers. He then transferred me to their promotions department. (Note: Ask for the promotions department if you try this. This where you get results!) I spoke with a wonderful, helpful young lady who was able to give me what I was looking for. I got a $25 discount off our monthly bill for 12 months plus I also received 2 movie packages FREE for 3 months.
I was on the phone for almost 20 mins but I finally did accomplish my goal. I was very happy with my outcome. I plan to take advantage of the FREE movie channels and DVR some great movies to be used in the future for FREE entertainment.
One phone call saved $25 a month, $300 savings for 12 months plus 2 FREE movie packages ($77.94 value) for 3 months.
Have you ever asked for a discount from your satellite or cable company before?
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